Basseterre, St. Kitts – Nevis
April 30, 2008 (CUOPM)
Labour Officer at the Department of Labour on St. Kitts, Ms. Cassandra Chapman is sharpening her skills in resolving disputes in the work place.
Ms. Chapman is among more than 30 representatives from 19 Caribbean countries attending a regional workshop on conciliation and mediation in labour disputes at the Le Meridien Pegasus in Guyana.
The course which ends today is targeting mediators and conciliators in industrial disputes of the labour ministries across the region.
International Labour Organisation (ILO) consultant Samuel J Goolsarran said participants should acquire a better understanding of the styles, techniques and approaches used in conflict management and dispute resolution processes, negotiations and mediation and conciliation.
It was being conducted, he said, in response to the growing need for improved conflict management skills and was expected to contribute to fostering better labour relations through census-based approaches.
The workshop, the ILO said, was the last in a series of four regional training workshops that were designed to enhance the capacity of labour ministry officials as well as representatives of employers’ and workers’ organisations to perform their roles and responsibilities as they relate to various aspects of labour administration.