Nevis Premier Pledges Continued Support For Call Center

Dan Chapman and Premier Parry

Dan Chapman and Premier Parry

Charlestown, Nevis
July 29, 2008

Premier of Nevis, Hon. Joseph Parry sealed his commitment to Brown Hill Communications on Monday, when he received an update on the Call Centre’s operations and their plans to provide more employment opportunities to the residents of Nevis.

At a briefing at his Bath Hotel office with Managing Director, Mr. Sheik-Nur Hagi and representative, Mr. Dan Chapman, the Premier declared his government’s obligation to lend support to the Nevis Call Centre. Mr. Chapman, a nineteen-year communications veteran, will be on island for five months to train and coach Brown Hill Communications staff.

The first group of 25 persons who were recently trained are presently taking calls at the centre and a second batch will be ready for August 6th. By the second week of September, a staff of 50 should be trained and working.

“I am happy with Mr. Hagi and Mr. Chapman for coming to see me and updating me on the productivity of Brown Hill Communications.  I am also pleased to say that by the end of the year the Call Centre would have a staff of roughly one hundred persons,” explained Premier Parry.

Entry-level workers will earn a salary of EC$2300.00 per month, while Supervisors and Managers will realize an even more attractive monthly income.

Premier Parry stated that this is the first time a call centre on the island will offer services that will provide employment for such a wide cross-section of persons.  So far, they have employed a number of school leavers, as well as persons with A-levels, CAPE and University degrees.

Brown Hill Communications Ltd. provides customer services for the small to medium businesses of their sole client. Persons with skills in Management and Leadership are being encouraged to contact the Call Centre for employment opportunities.

The children in the St. John’s community have already began to reap benefits from Brown Hill Communications as the Call Centre has made several donations to the schools in that area.

According to Mr. Hagi, the centre is now fully operational. He went on to thank persons who had answered their call and who had gone through the interview process.  He also expressed gratitude to the entire community of Nevis particularly the people of Brown Hill for their support.

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